Flexible Spending Accounts
IAS offers a full service approach to FSA administration. The Flex Account Management Team strives to become an extension of our client’s HR department by assisting them and their participants with the same care and concern for employees that they are used to receiving.

Our services include:
  • Specimen Plan Document Creation
  • • Open Enrollment materials including Plan Highlights and Summary Plan Description
  • Reimbursement processing
    • Benefits Card
    • MICR Checks
    • Direct Deposit
    • Payroll Reimbursement
  • Participant and client support via phone, website, email and/or fax
  • Detailed reporting on all FSA Plan activity
  • Ongoing compliance updates and Plan Amendments

Compliance

Each Igoe team member is required to complete a certification program to make certain they are informed on the IRS regulations pertaining to FSA plans. Igoe Administrative Services is a proud member of the Employer Council on Flexible Compensation and subscribes to Thompson and the Employee Benefits Institute of America to stay up to date on all ongoing FSA issues.
  • Perform required non-discrimination testing
  • Create Specimen Plan Document and Summary Plan Description
  • Provide updates on regulatory changes
  • 5500 Preparation for all clients over 100 participants

Technology

IAS believes that technology should be utilized as a compliment to the human touch that we are committed to providing each of our clients. Through our technology:
  • Participants have 24/7 access to their account information through our secure website •
  • Monthly account statements and “Use it or Lose it” e-mails are automatically sent to keep participants informed
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  • Clients are granted secure access to client reports, plan documents, and administrative services agreements 24/7
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  • Participants may use a Flex Benefits Card to access their FSA account instantaneously with the swipe of a card
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  • IAS offers integration with HRIS systems or other online Benefit Management Solutions
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  • Live Personalized Training sessions for Human Resource departments can be provided utilizing our Online Meeting Center
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  • IAS can accept and encourages online submission of FSA claims
IAS protects critical data via our state of the art computer systems. These systems are stored in a controlled facility behind an enterprise level firewall and all transmitted personal information is encrypted.