Need Help? Here are guides for our top FAQs
Need an RX?
If you want to submit a claim or substantiate a benefit card purchase for an item that requires a Letter of Medical Necessity or an RX, we’ve created this form
that you can have your service provider complete.
Receiving Plan Communications?
Are you receiving communications from Igoe? Take a moment to review your communication preferences on your online account. You can sign up for a variety of email and text alerts ranging from monthly balance updates to plan year end spending and submittal deadline reminders. It’s also a good idea to add Igoe Administrative Services as a safe sender by approving the following two email addresses to your safe sender list: [email protected]
and [email protected]
Want to Allow Account Access to Another Person?
Your privacy is important to us (plus we have to abide by HIPAA). As a result, you will need to complete and submit this release form
if you wish to have someone else access your account information with an Igoe Participant Services Representative.