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Questions?
Call 800-633-8818 Option 1
Hours: M – F, 8am – 5pm PT
Did you know you can text us?
Igoe Mobile App
If you have a Spending Account of any type with Igoe, download the free mobile app available on the App Store or Google Play.
Igoe Mobile allows you to:
  • Submit claims
  • View balances
  • Manage your HSA
To register your Igoe Mobile App, please follow these
registration instructions
Need to replace your Benefit Card?
  1. Log on to your online account
  2. Click on or hover over the “Benefit Card” tab
  3. Select “Benefit Card Management”
  4. Click on the next to the card you are cancelling
  5. Request a new card in the replacement card window at the bottom of the screen. TIP: You may need to scroll down to see the replacement card window.
Want to order an additional Benefit Card?
  1. Complete this form and email it to flex@goigoe.com
Need an RX?
If you want to submit a claim or substantiate a benefit card purchase for an item that requires a Letter of Medical Necessity or an RX, we’ve created this form that you can have your service provider complete.
Purchase FSA Eligible Over-the-Counter Items
Igoe itself is not a product retailer. However, we have found the following two sites to be helpful if you want to check FSA product eligibility or purchase discounted FSA eligible products.
Want to Allow Account Access to Another Person?
Your privacy is important to us (plus we have to abide by HIPAA). As a result, you will need to complete and submit this release form if you wish to have someone else access your account information with an Igoe Participant Services Representative.