Igoe Administrative Services provides the most up-to-date systems available for Plan Administration. We design the administration system individually for each client.
- Access to a dedicated account manager cross-trained in all aspects of FSA Administration
- Reimbursement processing based on your schedule!
- Non-discimination testing
- Telephone and Facsimile hotline service for participant questions (toll free number)
- Simplified enrollment and communication materials
- Specimen plan document and SPD preparation and updates
- Electronic Reporting
- Flex Benefits Card
COBRA Administration Services
- Access to a dedicated account manager cross-trained in all aspects of COBRA administration
- Notice to the COBRA beneficiary and dependents of his/her COBRA rights via First Class Mail
- Collection and processing of COBRA participant enrollments
- Courtesy enrollment/termination information provided to Insurance Carriers and Employer
- Collection of COBRA premiums
- Remittance of net premiums (100% of the group rate– Igoe retains the 2% surcharge and retains all additional administration charges) to the employer monthly
- Mailing of all necessary participant communications (enrollment confirmation, payment coupons, benefit/rate change notices, coverage termination and HIPAA Certificate of Coverage)
- Monthly reporting of all COBRA activity (notices mailed, participant terminations, premium reconciliation, enrollment by benefit plan, participant history etc.) are posted online.
Igoe Administrative Services….When service matters!