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COVID-19 UPDATES: OTC AND MENSTRUAL PRODUCTS ARE NOW ELIGIBLE – THESE PRODUCTS ARE FSA and HSA ELIGIBLE WITHOUT AN RX FOR EXPENSES INCURRED ON OR AFTER 1.1.2020. Please allow merchants time to re-code their products accordingly. If you receive a Benefit Card denial, simply pay out of pocket and submit a receipt. Visit our COVID-19 Resource Page to learn more about COVID-19 and how it's impacting your Igoe services.

Employer Portal
Igoe Administrative Services provides the most up-to-date systems available for Plan Administration. We design the administration system individually for each client.

Flexible Spending Account Services

  • Access to a dedicated account manager cross-trained in all aspects of FSA Administration
  • Reimbursement processing based on your schedule!
  • Non-discimination testing
  • Telephone and Facsimile hotline service for participant questions (toll free number)
  • Simplified enrollment and communication materials
  • Specimen plan document and SPD preparation and updates
  • Electronic Reporting
  • Flex Benefits Card
  • more...

COBRA Administration Services

  • Access to a dedicated account manager cross-trained in all aspects of COBRA administration
  • Notice to the COBRA beneficiary and dependents of his/her COBRA rights via First Class Mail
  • Collection and processing of COBRA participant enrollments
  • Courtesy enrollment/termination information provided to Insurance Carriers and Employer
  • Collection of COBRA premiums
  • Remittance of net premiums (100% of the group rate– Igoe retains the 2% surcharge and retains all additional administration charges) to the employer monthly
  • Mailing of all necessary participant communications (enrollment confirmation, payment coupons, benefit/rate change notices, coverage termination and HIPAA Certificate of Coverage)
  • Monthly reporting of all COBRA activity (notices mailed, participant terminations, premium reconciliation, enrollment by benefit plan, participant history etc.) are posted online.
  • more...

Igoe Administrative Services….When service matters!