COVID-19 Updates

select

Participants

Employers

Brokers

About Us

COVID-19

REGULATORY UPDATES

Making it Easier for you to Manage your Benefits

COBRA
SUBSIDY

LEARN MORE

SPENDING ACCOUNT RELIEF

LEARN MORE

READ THE LATEST INFORMATION TO SEE HOW LEGISLATIVE CHANGES COULD IMPACT YOUR BENEFITS

There have been a lot of changes during this past year as the nation deals with COVID-19. This resource page will help you find the answers you need regarding your Igoe powered benefits. Our team has reviewed the guidance to determine the impacts to both clients and participants and have broken everything down into 3 easy steps to follow. Step 1: Learn, Step 2: Take Action, and Step 3: Get Support.

For questions, contact your Client Relations Executive or our compliance team.
Compliance can be reached @ [email protected]

Content on this page is evolving rapidly as relief guidance is made available. The last date of publication is listed on the cover page for all of our content guides. The specific page content was updated on June 18, 2020.

LEGISLATIVE UPDATES

NEW: As of May 12th, the IRS released two Notices (Notice 2020-29 and Notice 2020-33). These notices allow employers to adopt new plan provisions that could help participants make election changes, have more time to incur and submit expenses, and gain access to higher carryover values. If these changes impact your plan, you will receive a specific communication from Igoe in the next few weeks.
NEW: COBRA election and premium payment deadlines are currently on hold. As a result, COBRA qualified beneficiaries may send in late election and premium payments without penalty until further notice.
OTC AND MENSTRUAL PRODUCTS ARE NOW ELIGIBLE – THESE PRODUCTS ARE FSA and HSA ELIGIBLE WITHOUT AN RX FOR EXPENSES INCURRED ON OR AFTER 1.1.2020. Please allow merchants time to re-code their products accordingly. If you receive a Benefit Card denial, simply pay out of pocket and submit a receipt.
TELEMEDICINE: Telemedicine is covered under Health FSAs, HSAs, and applicable HRAs for services incurred on or after 1.1.2020. These expenses do not require HSA accountholders to meet the HDHP deductible.

COVID-19 RESOURCES

Your Igoe team has put together a few resource guides and identified some site links designed to address questions and provide helpful user tips during this unique time.

PARTICIPANT AND MEMBER GUIDES AND RESOURCES

SPENDING ACCOUNT COVID-19 GUIDE

This guide is specific to how COVID-19 is impacting Spending Account access and what regulatory changes have and have not yet been made. This guide is geared for all audiences but is most helpful to a plan participant. View...

COBRA COVID-19 GUIDE

New guide will be published soon to address updates announced on May 12th via Notice 2020-29 and Notice 2020-33
This guide is specific to how COVID-19 is impacting COBRA and what regulatory changes have and have not yet been made. This guide is geared for all audiences but is most helpful to a COBRA member. View...

VIRUS PREPAREDNESS RESOURCES FROM OUR PARTNER HEALTH eCOMMERCE

EMPLOYER AND BROKER GUIDES AND RESOURCES

COVID-19 AND REGULATORY Q/As

This resource addresses some of the more complicated questions that employers and brokers are facing as employees are being put on unpaid leaves/furloughs or seeking ways to change existing benefit elections. This document was put together by Christine Roberts, esq. of Mullen & Henzell L.L.P. Ms. Roberts has provided independent counsel to Igoe for many years and remains an invaluable resource to our staff and clients alike. View...

COVID-19 AND ITS IMPACT to IGOE’s SERVICES

This resource addresses how Igoe’s services are impacted by some of the unique service needs that have arisen as a result of COVID-19 and its impact on benefit utilization and participant’s employment status. View...

FURLOUGH: HOW FURLOUGH’S IMPACT SPENDING ACCOUNTS

This resource addresses how furloughs impact a few of the more prominent spending account options at a high level and address what happens to the impacted participant’s account in our systems. View...

WEBINAR – REGULATORY LANDSCAPE AND IMPACT TO IGOE’S SERVICES

PLAY RECORDING (31 mins)
https://goigoe.webex.com/recordingservice/sites/goigoe/recording/playback/488c3ca4987c41c18243ec38a198e12b
Recording password: (This recording does not require a password.)

MID-YEAR ELECTION CHANGES – SPENDING ACCOUNTS AND HEALTH PLANS

This resource provides an overview of the new mid-year election relief option, what plans it can impact, and how election changes work for each of those eligible plans within Igoe’s systems. View...

EXTENDED GRACE PERIOD

This resource provides an overview of the new extended grace period option available for Dependent Care Assistance Plans and Health FSAs (full and limited purpose). View...

COBRA AND THE HEALTH FSA

This resource addresses COBRA and the Health FSA. This is not a new resource, but it is a helpful took given COVID-19 and its impact on employment status. View...